Website Development
Managed Application Support Services for Enhanced Efficiency and ResultsKick start your new venture by establishing a great online presence. At DVL Groups, we develop websites for startups at affordable prices. We love what we do and enjoy working with startups that come with innovative ideas. If you are looking to kick start your own company then we are all ears. Tell us what you need and we will deliver the best services that will take you one step forward towards starting your own business.
Our Application Support Services will provide you a custom approach to categorically separate the system improvements changes from the daily maintenance needs. Your business solutions will be separated from application support services by using our specialized application support architecture.
We help you Kick start your own business
Since 2008 we are designing and developing websites, web and mobile applications, building branding and marketing strategies, we have worked with some of the top companies across the globe. We bring in with us the expertise and knowledge that will help your startup set its foot forward into the market with the best website, applications and branding.Responsive Web Design
Irrespective of which device your audience is using, we make sure that your website is responsive and automatically adjusts to the screen-size.
Analytics Integration
Knowing how your website is performing is important to understand how to scale up. We integrate the website with Google Analytics to help you measure the performance of your business.
Bespoke Design
The website we design for your business is custom-made and is carefully designed to match your brand and identity.
Social Media Integration
We integrate all your existing social media accounts to the website for easy access for your audience. We also help in setting up your social media accounts if you haven’t done it.
CMS
A crucial part of the website is the CMS we provide which allows you to edit, create and publish content on your website. You will have complete access and control of the CMS to make any desired changes to your website.
Technical Support
We help you understand how the CMS works and how you can manage your website. We provide free support for the first month on all website packages.
The Scope of Business Support
Guiding materials for users:
- Product and technical information.
- Manuals, FAQs.
- Knowledge base with our convenient search. DVL Groups proactive L0 services reduce the L1-L3 requests by 60%.
Pricing model: Fixed price –
you pay for us to prepare user guidance materials for your app, the costs of further updates are reduced.
Guiding materials for users:
- Prioritizing support requests.
- Solving basic user issues in under 15 min.
- Escalating unsolved issues to the next support level and providing issue status updates according to an agreed SLA till resolution.
Pricing model: Fixed price –
Price per ticket – we define the L1 ticket cost to be paid at the end of the month for the number of tickets we resolve.
Guiding materials for users:
- Resolving even the most serious incidents in less then 12 hours.
- Administering application environment and managing user accounts.
- Log investigation for issue root cause analysis.
Pricing model –
Pricing model: Price per ticket – we define the L2 ticket cost and you pay at the end of the month for the number of tickets we resolve.
Guiding materials for users:
- Fixing complex issues via swift changes to the code and database.
- Root cause issue resolution.
- Rolling out even the most comprehensive patches in less than 24h.
Pricing model:
Monthly subscription fee – you pay each month for our continuous L3 support services at a reduced hourly rate.
WE IMPLEMENT
Application Support and Maintenance ServicesDeploy skilled professionals to apply their expertise to stabilize your application, optimize provided services and application improvement. Services include expansion and/or modification of application functionality, debugging and creating supplementary features.
With two decades of Application Support and maintenance experience, we have enlisted qualified specialists who provide predictable results and a high, consistent level of service quality. With an innovative approach towards application management we envisage effective edgy application support and maintenance.
Why choose us ?
At DVL Groups we offer three levels of support to the customer and initiate the relations with customer offering Level 1 support scope. Once the client feels comfortable and enjoys the confidence of support, we move to the other levels. Activities of each level are identified.
MAKE YOUR APP RICHER
With Our Expert Application Support ServiceAt DVL Groups we provide tailor made custom application development services that are supported by extensive expertise and understanding of emerging technology.
