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Hosted PBX is one of the latest technologies in business telecom technology. This technology allows small and medium-sized businesses to have a sophisticated telephone system without the investment in telephone equipment. In fact, the entire telephone system is operated and maintained by your Telecom service provider. A Hosted PBX lets employees work from their home, a hotel or on their cell phone while still being connected to the same office telephone system. Just like a Fortune 500 telephone system, you can transfer calls, keep them on hold with music, set up conference calls or have the phone answered by an automated attendant who can direct callers to different departments.
We have designed our Hosted PBX phone service with a full suite of telephone features and a price every company will love. From a single user at a home/office to a multi-user and commercial-grade call centre, Easy Office Phone provides a complete solution customized for your individual business needs. Our products include telephone numbers, local and long-distance calling and a host of powerful and customizable features such as auto-attendants, call queues, conference calling and much more. Companies with branches in multiple locations will be provided with the ability to operate under one umbrella, allowing increased productivity and reduced resource requirements. Now, your workers can work from home or any location globally with our easy to use, plug and play Hosted PBX solution..
Key concepts of a Hosted PBX service:
Telephone system is "hosted" or operated by a provider.
It works with your existing telephone service or completely replaces it.
It can be used with landlines, mobile phones, Telecom service.
Reasons to choose our Hosted PBX Services:
Initial Cost Savings - It does not require making a large upfront investment by purchasing an office telephone system and there is no maintenance. With a Hosted PBX solution the office telephone system is operated and maintained by the provider.
Ongoing Cost Savings - Typically, a Hosted PBX implementation is significantly more cost-effective for long run over traditional PBX. These ongoing savings are in addition to the initial savings on capital outlay.
Geographical Flexibility – User will have flexibility to work from anywhere as the phone system is virtual system. Companies can have employees working from home, other offices, mobile phones, or even overseas.
Local Presence - Hosted PBX system allows you to get local virtual numbers in cities where you are not physically located, by which it allows you to create a virtual presence or open a virtual office in any location.
Credibility - For small businesses a virtual system can give them instant credibility by presenting their customers with a professional sounding telephone solution. Traditional telephone systems are generally cost-prohibitive for smaller organizations.
Scalability - Traditional phone systems are limited by number of users they can and number of lines purchased from local telephone provider. Virtual systems can expand and grow with your business as you need them to.
Quick Setup – It is very easy and quick to setup compared to a traditional telephone system.
Ease of Use - End-user management of a Hosted PBX is far more user-friendly than traditional solutions. Intuitive web interfaces gives ability to manage, monitor and make changes in the service at any time, without any specialized skills or experience.
Equipment or service required
Existing landlines - It gives an option to forward calls from the Hosted PBX service to existing telephone lines. This implementation is not preferred since the total cost of phone solution will be higher, as it includes cost of Hosted PBX service and traditional telephone lines.
Mobile phones - Calls from the Hosted PBX service can be forwarded to a mobile phone and other Hosted PBX services allow a user to choose to divert a caller to voicemail, another extension or cell phone. This helps Companies having its employees working out of the office (Field) to receive their calls on their mobile phones.
Voice-over-IP - Hosted PBX services such as Easy office phone are bundled with Telecom service. This is an optimal solution as it eliminates the need to have a physical telephone line with local telephone carrier to make and receive calls. User can choose to use multi-line digital office telephones that plug directly into your internet connection. This gives an option to use soft phones which are computer programs that simulate a business telephone on the desktop which can make and receive calls using a USB headset.
Smart phone Application - Smart phone application gives an option for a user to utilize the services while out of office, whereas others can use them in Telecom desk phones. The two approaches complement each other and can be easily used in conjunction. Smart phone gives an option to customize caller ID when placing outgoing calls. Smart phone application gives flexibility to make and receive calls like a desk phone.
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